The new normal is here
Video Chat for Online Shops
Offer 1-on-1 video sessions to high-intent shoppers on your e-commerce website.
Conduct live demos, suggest products and offer discounts—all in one seamless experience.
Shoppers seeking help are placed in a queue or are immediately connected to a salesperson. The sessions run seamlessly from page to page and allow shoppers to use just audio or turn their camera on—it's up to them.
Salespeople can proactively reach out to the most active shoppers and greet them with a non-intrusive video stream. No plugins involved.
Face-to-face conversations add the element of trust that has been missing from e-commerce. Collect information with shopper's consent and build first-party data like never before.
Expand your reach to new markets while making real human connections without incurring the cost of a physical store.
Set up a sales studio or serve shoppers from home. Don't hide your smile behind a mask. Let it inspire them.
Sales team will be optimized for "active" shoppers across the total market instead of being bound by the traffic patterns of one store.
