Video Chat for Online Shops

Offer 1-on-1 video sessions to high-intent shoppers on your Shopify store or other e-commerce platform.
‍Conduct live demos, suggest products and offer discounts—all in one seamless experience.

Scroll down for more about UptokFind it on the Shopify App Store
Talk to a real person while shopping


Help shoppers face-to-face right on the product pages

Shoppers seeking help are placed in a queue or are immediately connected to a salesperson. The sessions run seamlessly from page to page and allow shoppers to use just audio or turn their camera on—it's up to them.

Lights. Camera.

Uptok - Live consultations

Offer live consultations right next to the product details.

Showcase products in action streaming live

Run product demos on camera and aid the purchase decision.

Uptok - face to face video chat

Build your brand experience one conversation at a time.

E-commerce + Real people = Magic

The best digital experience is a human experience. Unmask your smile and let it inspire your shoppers.

Uptok workspace to conduct video sessions


A powerful digital workspace to host shopping sessions

Salespeople can proactively reach out to the most active shoppers and greet them with a non-intrusive video stream. No plugins involved.

Run the show
like a pro

Suggest products and browse along with the shopper.

Showcase products in action streaming live

Help curate the shopping cart one item at a time.

Curate the shopping cart over video

Send an unpublished discount code to close the sale.

Offer unpublished discounts on Uptok Video Chat

More face time = More conversions

Our super-intelligent algorithms are designed to maximize face time with your most active shoppers.

Uptok video chat customer insights data

Customer data in its purest form — built with trust.

Face-to-face conversations add the element of trust that has been missing from e-commerce. Collect information with shopper's consent and build first-party data like never before.



Per Month 
1 salesperson
Greet one shopper at a time
Unlimited 1:1 sessions
Sign Up — Free Trial


Per Month 
Up to 5 salespeople
Greet multiple shoppers at a time
Unlimited 1:1 sessions
Sign Up — Free Trial

Rewrite your retail equation

Be open for business

Expand your reach to new markets while making real human connections without incurring the cost of a physical store.

Your team can be

Set up a sales studio or serve shoppers from home. Don't hide your smile behind a mask. Let it inspire them.

Face time with shoppers maximized

Sales team will be optimized for "active" shoppers across the total market instead of being bound by the traffic patterns of one store.


Sky is the limit!

Complex products
Tame complexity for shoppers
Experiential brands
Offer the human experience
1:1 meetings next to the catalog
Collection Orders
Build multi-item orders together
Design Centers
Curate the perfect look
Walk-ins are now welcome
Make eye contact. Now it's personal
Luxury Brands
Make it special