Video Commerce for Health & Wellness Businesses

Value-based Care Through Video

Cultivate meaningful relationships with patients, clients, and partners by engaging in genuine face-to-face interactions, enabling unparalleled patient personalization. Build trust and demonstrate value through direct, face-to-face advice.

Why Video Consultations?

CONVERSATION

leads to high value

A few minutes with a new or current patient is always worth the investment in relationship

TRUST

fuels the relationship

Trust barrier is the most important barrier to overcome for new patient acquisition

ADVICE

Advice unlocks the magic

Good advice is always personal. Generic experiences don't stand a chance in health

EMPATHY

drives the business

Walk-in patients always have an emotional need: urgency, comfort and risks

LOYALTY

serves the bottomline

New patients aside, walk-in video consultation can help keep the current customers

DIALOG

is always consultative

Pharmaceuticals, medical devices or a specialty practices, consultative dialog is key

Business to Consumers & Patients

Nutrition & Wellness Programs

Inspire curious customers to join your program through video conversations

Cosmetic Practices

Take your patient acquisition to a new level with human-first interactions

On-demand Health

Offer the perk of digital "walk-ins welcome" to your patients

Pharmaceuticals

Educate users on the benefits of your drugs one conversation at a time

Medical Devices

From prosthetics to mobility and at-home installations for long-term care

E-Commerce

Upgrade from point-and-click personalizations to face-to-face orders

Business to Business

Medical Equipement

Build complex equipement quotes with customers live. Walk-ins Welcome!

Suppliers & Distributors

Serve your high value customers with personalized service over video

Post-purchase support

Offer video-based support to your high value customers in your B2B portal

RUN THE SHOW LIKE A PRO

The Ultimate Patient Engagement Station

Smart queue
Prospects requesting a session

Customer info card
Capture info during session

High intent Patients
Stream and greet

Suggest care options
Educate and inspire

Patient's activity
Follow along their journey

Offer incentives
Personalized, fully integrated

A modern and intuitive workspace lets you run the show like a pro.

Uptok's intent awareness technology is very powerful in serving customers who need help with their last minute questions before making the leap to conversion.

Erik Mandell — CEO - Just Candy

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It is a very intelligent platform. What I love about Uptok is how dedicated the team is to make their customers successful.

Jakub D., Ecommerce — LG Brand Store

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We are excited about the prospects of our strategic partnership with Uptok in bringing our value proposition to life at a whole different level.

Andrea Ghirardi — CEO L-Nutra Europe

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Uptok enabled our budtenders to offer a personal approach that they hadn't been able to provide before.

Kristie Shaw — VP Store Ops - Mission Dispensaries

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Schedule a Demo

Our customer success team will be there every step of the way to rehumanize your shopper's experience.

RE-HUMANIZING PATIENT EXPERIENCE