Live Video Customer Service & Post-Purchase Care

Human-to-Human

No clunky chat bots to dodge. No contact forms to fill. We help you offer video customer service, as they "walk-in" to your website. Scheduling optional.

Digital Walk-ins Welcome

Our AI-driven intent detection technology maximizes face-time between VIP customers and your service experts to increase customer satisfaction while improving call efficiency and capacity to serve.

Schedule a Consultation

Lights. Camera. Serve!

Post-Purchase Video Help

For those overwhelming moments after unboxing complex products.

1-on-1 How-to Sessions

Real time video customer support calls for education and product onboarding.

1:1 Video for Loyalty

Offer your VIP customers a video-first experience on their customer portals.

Premium On-demand Support

Use every support interaction as a human-to-human relationship opportunity.

1:1 On-Camera Troubleshooting

No guess work. Use live video to assess and solve the customer's problem.

Video for your Call Center

Add a white-glove video option for high value-customers to your existing workflow.

RUN THE SHOW LIKE A PRO

The Ultimate Persuasion Station

Smart queue
Prospects requesting a session

Customer info card
Capture info during session

High intent customers
Stream and greet

Suggest products
Upsell, cross sell...

Customer's activity
Follow along their journey

Discount Codes
Personalized, fully integrated

A modern and intuitive workspace lets you run the show like a pro.

It is a very intelligent platform. What I love about Uptok is how dedicated the team is to make their customers successful.

Jakub D., Ecommerce — LG Brand Store

“

”

Uptok is the most user friendly video chat app, with thoughtfully integrated features for each step of the customer journey.

HAMZA IQBAL — QATAR

“

”

Schedule a Demo

Our customer success team will be there every step of the way to rehumanize your shopper's experience.