Video Chat for Jewelry Brands

Are you an online jewelry store or family jeweler looking to grow sales? Wherever you're at, getting your gemologists, sales reps, or designers online to serve your shoppers has never been easier.

Find it on the Shopify App Store

What is Uptok?


Offer live 1-on-1 video shopping assistance

Active shoppers are placed in a queue or are immediately connected to their concierge. The sessions run seamlessly from page to page and allow your jewelry shoppers to use just audio or turn their camera on.

Uptok workspace to conduct video sessions


Active shoppers need proactive assistance

Our sophisticated algorithm looks for active shoppers with the highest intent to buy. You can greet them with a non-intrusive silent video stream, indicating that you are available to help or consult.


Build your customer data one conversation at a time

There is an established trust in the conversation between two real people. That is why information collected in these video sessions is the purest form of your first party data.

The Uptok Blog

The Do’s and Don’ts of Selling Luxury Items Online
Selling luxury items online can requires more than nice product photography and text descriptions. It requires a way to make shoppers feel exclusive. The key is knowing how to manage the process. You’ll find that luxury items go for a lot more than other types of products, and that second-hand clothes online, especially high-end, is a massive market and selling better than ever these days.
4 Reasons Your Online Site Needs Video Shopping
When it comes to marketing your business, you probably know how important it is to understand your target audience. If you want to grow, you need to be sure people who are looking for what you offer will find your site. For many businesses, eCommerce (electronic commerce) provides that opportunity.