Live Video Commerce for Cannabis & CBD

Bring the dispensary to living rooms of your curious customers. Have your budtenders serve cannabis shoppers face-to-face over video right on your website.

Find it on the Shopify App Store

What is Uptok?


Offer live 1-on-1 video assistance to online cannabis shoppers

Active shoppers are placed in a queue or are immediately connected to their budtender. The sessions run seamlessly from page to page and allow your cannabis shoppers to use just audio or turn their camera on.

Uptok workspace to conduct video sessions


Active patients and recreational shoppers need proactive assistance

Our sophisticated algorithm looks for the most serious shoppers for medical and/or recreational marijuana. You can greet them with a non-intrusive silent video stream, indicating that you are available to assist.


Build your customer data one conversation at a time

There is an established trust in the conversation between two real people. That is why information collected in these video chat sessions is the purest form of your first party data and is the lifeblood of your Cannabis business.



Per Month 
1 salesperson
Greet one shopper at a time
Unlimited 1:1 sessions
Sign Up — Free Trial


Per Month 
Up to 5 salespeople
Greet multiple shoppers at a time
Unlimited 1:1 sessions
Sign Up — Free Trial


To design a program ideal for you
5+ salespeople
Custom Integrations
Volume Discounts
Schedule a Consultation

The Uptok Blog

What's Digital Customer Service? And Why Does Your Business Need it?
The emergence of digital sales channels has created a new set of problems for customers and businesses: getting all of the information needed to finish the purchase and waiting on hold with customer service if an issue arises after the sale. By implementing technologies that can support your company's digital messaging services, you will enhance the customer experience along with your business.
Are Virtual Shopping Malls the Future of Retail?
For retailers, virtual shopping malls enable them to sell their products without having to open physical stores. This reduces operating costs compared with opening actual shops which is often quite expensive for small merchants. With video selling platforms being so easily integrated to e-commerce stores, they can even have a full staff of sales reps prepared for face-to-face selling virtually!