Uptok Live Expert Handoff Agent

Service Status

Last updated: December 09, 2025

All Systems Operational

The Live Expert Handoff Agent is performing normally across all core components.

Component Status

API Availability Operational
Session Creation Service Operational
Live Expert Escalation Operational
Video Infrastructure (WebRTC) Operational
IBM Broker / Metering Events Operational

Recent Incidents

No incidents reported

There are no recent service disruptions to report.

Scheduled Maintenance

No upcoming maintenance

There is currently no planned downtime.