1:1 Video Chat for eCommerce Shops

Offer live video shopping sessions to high-intent shoppers on your B2B or B2C e-commerce site. Conduct demos, suggest products, and offer discounts—all in one seamless experience.

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Wave hello. Win hearts!

No clunky chat bots to dodge. No annoying contact forms to fill.
Uptok is "human-first". We help you convert your active shoppers now!

Intent Detection Works!

Our AI-driven intent detection technology maximizes face-time between the highest-intent shoppers and your sales team to significantly increase conversion and average order value, while minimizing returns and customer churn.

Return on Video Shopping Time / Video Associate

Let’s do the math for your business
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Big-ticket shopping — no-brainer!

Complex Purchases
Big ticket items, complex purchases where unaided conversion is generally low.
Luxury Brands
Offer exclusive 1:1 white glove service and make your customers feel special.
Furniture & Home Furnishings
Custome furniture shopping is consultative. Why not try shoppable video calling?
Appliances & Electronics
Not just conversions and basket size, dramatically reduce returns too.
Made-to-order Products
No digital experience is better than a human experience for customization.
Bring the dispensary to the living rooms of your curious cannabis shoppers.


The Ultimate Persuasion Station

Smart queue
Prospects requesting a session
Customer info card
Capture info during session
High intent customers
Stream and greet
Suggest products
Upsell, cross sell...
Customer's activity
Follow along their journey
Discount Codes
Personalized, fully integrated
A modern and intuitive workspace lets you run the show like a pro.
Uptok's Co-founder, Emily offers a wakeup call to all eCommerce businesses.


The most customizable Live B2B Video Sales Solution on the planet
Custom intent detection 
unique to your business
Customizable customer's experience
GDPR Compliance and 
enterprise security
Privacy & consent management
Seamless integrations with your text chat
Extensive audio & video settings
Remote video routing by 
location or specialty
Any language with customizable messaging
Dedicated agile team for 
fast integrations
Everything is on the menu.
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It is a very intelligent platform. What I love about Uptok is how dedicated the team is to make their customers successful.

Jakub D., Ecommerce — LG Brand Store
Uptok is the most user friendly video chat app, with thoughtfully integrated features for each step of the customer journey.


Schedule a Demo

Our customer success team will be there every step of the way to rehumanize your shopper's experience.