Uptok + IBM Watson X Enterprise Partnership

Drive Revenue, Not Just Conversations

AI handles the routine. Humans drive the revenue.
Every expert interaction is intentional, high-value, and compliance-safe.
Unlock the power of first-party customer data with structured AI-driven insights.

Uptok Video chat for websites, portals and apps

Engineered for ROI

Not another AI chatbot—this is AI that sells.

AI qualifies, nurtures, and escalates only when a human touch drives revenue
‍
Maximizes Incremental Revenue per Minute (IRM) while minimizing Cost per Minute (CPM).
‍
More conversations, more conversions—without unnecessary human costs.
‍

Seamless, Smart Consultations

Spend your time where it matters most

AI handles FAQs & prequalification—experts step in for high-value engagements.
‍
Live escalations via chat, voice, or video—friction-free for customers.
‍
Higher CSAT, better close rates, and maximized human productivity.
‍

AI+HUMANS FOR Enterprises Trust

Smart AI means safe AI

Powered by Granite LLM, ensuring accurate, compliant, and brand-safe responses.
‍
No reliance on risky external data sources—first-party, structured AI insights only.
‍
AI that knows its limits—never over-promises, never misleads.
‍

1ST-Party AI Data GOLDMINE

The next horizon of 1st Party Data—start mining.

Video sentiment in context of conversations is your new IP. It's now analyzable and monetizable data.
‍
Better AI training, more precise personalization, stronger predictive insights.
‍
WatsonX fuels smarter models, making AI better with every interaction.
‍

Who is it for?

Commerce

AI-guided selling for premium products, expert escalation for conversions

Financial Services

Financial Services & Insurance – AI-driven quote-to-close, human touch when it matters.

Healthcare & Wellness

AI-powered engagement, escalating compliance-sensitive consultations

Insurance

AI-guided selling for premium products, expert escalation for conversions

B2B Sales

AI nurtures, qualifies, and hands off only high-intent leads.

Consumer Durables

AI nurtures the journey right until expert assistance is needed to sieze the sale

Uptok's intent awareness technology is very powerful in serving customers who need help with their last minute questions before making the leap to conversion.

Erik Mandell — CEO - Just Candy

“

”

It is a very intelligent platform. What I love about Uptok is how dedicated the team is to make their customers successful.

Jakub D., Ecommerce — LG Brand Store

“

”

We are excited about the prospects of our strategic partnership with Uptok in bringing our value proposition to life at a whole different level.

Andrea Ghirardi — CEO L-Nutra Europe

“

”

Uptok enabled our budtenders to offer a personal approach that they hadn't been able to provide before.

Kristie Shaw — VP Store Ops - Mission Dispensaries

“

”

Schedule a Demo

Our customer success team will be there every step of the way to rehumanize your shopper's experience.